In order to enhance and improve service delivery to the consumers, LWSC has committed itself to the following strategic goals;

•        Improve customer’s service.
•        Improve customer health through clean water.
•        Build and sustain a strong institution.
•                   Employee safety and health
•                   Asset management
•                   Stakeholder relations
•                  Address issues of HIV/Aids.
•                 Commitment to gender issues.
•                  Eradication of poverty
•                Upgrading and improving infrastructure