LWSC – Limuru Water and Sewerage Company Limited
+254 725 054 212 | info@limuruwater.go.ke | M-PESA Paybill: 895900 · USSD: *873*054#
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Billing Information

Multiple secure payment channels — M-PESA, USSD, PostBank.

Payment Channels

How to Pay Your Bill

M-PESA Paybill

Recommended · Instant

  1. 1.Go to M-PESA → Lipa na M-PESA → Pay Bill
  2. 2.Business Number: 895900
  3. 3.Account Number: Your LWSC account number
  4. 4.Enter the amount and confirm with PIN
  5. 5.Receive M-PESA + LWSC confirmation SMS

USSD Self-Service

No internet · Any phone

*873*054#

  • ✓ Pay your water bill
  • ✓ Submit meter reading
  • ✓ Check current balance
  • ✓ Report a fault
  • ✓ Update contact details

Bank / PostBank

Cash or cheque · Any branch

Walk into any PostBank or partner bank branch and deposit directly to LWSC's account quoting your account number as reference.

Account details available on your monthly bill or by request at any office.

Branch Office

Cash · Cheque · M-PESA

Visit any of our four branches: Limuru HQ (Maji Centre), Bathi, Uplands, Thigio. We operate Monday–Friday, 8AM–4:30PM.

Branch locations →
Billing Cycle

When & How You're Billed

1

22nd – 28th

Meter reading window. Field readers visit, or submit your reading via USSD if access is not possible.

2

By 30th

Delivery of SMS and email bills (and printed copy where applicable).

3

By 7th

Payment due. Late payment penalties may apply after the due date — see your bill.

!

After the deadline

Disconnection may apply for non-payment, following LWSC notice and policy.

Common Questions

Billing FAQs

Your account number is printed on every monthly bill, on your meter casing, and is sent via SMS at activation. You can also retrieve it via USSD *873*054# or by calling +254 725 054 212.
M-PESA payments to Paybill 895900 reflect within 5 minutes. You'll receive both an M-PESA confirmation and a separate LWSC confirmation SMS.
Payment is due by the 7th. A late payment penalty may apply after the due date. If your account remains unpaid, disconnection may follow after the deadline, subject to LWSC notice. Reconnection fees are as published on the Water Services page. Contact customer care to discuss a payment plan.
Check for hidden leaks (running toilets, dripping taps). If everything looks OK, request a meter test at any branch — we have a Class-C accuracy testing bench. If the meter is faulty we replace it free of charge and adjust the bill.
Yes — for arrears we offer payment plans of up to 6 months. Visit your nearest branch with proof of identity to formalise the arrangement.