Areas served, supply schedules, tariffs, sewer services, meter reading and water quality — everything you need in one place.
We serve Limuru and Lari sub-counties in the northern part of Kiambu County, Kenya.
Indicative schedule per zone. Actual hours may vary during maintenance or peak demand.
| Zone | Day | Supply Hours | Pressure |
|---|---|---|---|
| Limuru Town Centre | Mon · Wed · Fri | 6:00 AM – 10:00 PM | Good |
| Bibirioni / Rironi | Tue · Thu · Sat | 6:00 AM – 10:00 PM | Good |
| Tigoni | Daily | 6:00 AM – 9:00 PM | Moderate |
| Ndeiya | Mon · Thu · Sun | 6:00 AM – 6:00 PM | Moderate |
| Lari / Kinale | Tue · Fri | 7:00 AM – 6:00 PM | Moderate |
| Uplands / Kijabe | Wed · Sat | 7:00 AM – 5:00 PM | Low |
| Outlying areas | Rationed | Notice via SMS | Low |
SMS alerts: Subscribe via USSD *873*054# to receive scheduled interruption notices.
Rates effective from 1 July 2024. All amounts in Kenyan Shillings (KES) per cubic metre.
| Customer category | Consumption block (m³) | Rate (KES/m³) |
|---|---|---|
| Domestic | 1 – 6 | 135 |
| Domestic | 7 – 20 | 160 |
| Domestic | 21 – 50 | 170 |
| Domestic | 51 – 100 | 180 |
| Domestic | 101 – 300 | 190 |
| Domestic | 301+ | 215 |
| Commercial | 1 – 50 | 170 |
| Commercial | 51 – 100 | 180 |
| Commercial | 101 – 300 | 190 |
| Commercial | 301+ | 215 |
| Government | 1 – 50 | 170 |
| Government | 51 – 100 | 180 |
| Government | 101 – 300 | 190 |
| Government | 301+ | 215 |
| Public schools, universities & colleges | 1 – 600 | 140 |
| Public schools, universities & colleges | 601 – 1,200 | 170 |
| Public schools, universities & colleges | 1,201+ | 210 |
Consumption is charged in incremental blocks (water in each band is billed at that band's rate). Government follows the same blocks as commercial. Sewer is charged separately — see important notes.
Estimate of water consumption charges only (by category).
Estimate only; actual bills may include standing charges, sewer tariff, levies and taxes.
Sewer services available within Limuru Town. Coverage being expanded across the service area.
Apply for a new sewer connection at any branch. Site survey and design done within 5 days.
Report sewer blockages, overflows or odours. Standard response time: 4 hours within Limuru Town.
For non-sewered areas, request a licensed exhauster for septic tank emptying.
| Area | Sewer Coverage | Plant | Status |
|---|---|---|---|
| Limuru Town CBD | Full | Limuru WWTP | ● Active |
| Bibirioni | Partial | Limuru WWTP | ● Active |
| Tigoni | Planned | Tigoni WWTP (proposed) | ● Planned |
| Lari / Kinale | Onsite (septic) | — | ● Exhauster |
| Uplands | Onsite (septic) | — | ● Exhauster |
All LWSC customers are 100% metered. Submit your own reading via USSD any time the field reader cannot access your meter.
Note the black digits only — ignore decimals shown in red.
Use *873*054# on any mobile network.
Choose "Submit reading", enter account number and meter value.
Sample USSD flow
Dial: *873*054#Meter reading 22nd–28th. SMS and email bill copies by the 30th. Payment due by the 7th. Disconnection may apply after the deadline if unpaid, subject to notice.
Daily testing per WHO Guidelines and KEBS KS 459 standards.
96.99%
DWQ Compliance
FY 2024/25 average
2,400+
Tests per Year
In-house laboratory
8
Parameters Tested
Daily & weekly
| Parameter | Standard (WHO/KEBS) | Average (LWSC) | Compliance |
|---|---|---|---|
| pH | 6.5 – 8.5 | 7.4 | Pass |
| Turbidity (NTU) | ≤ 5 | 1.2 | Pass |
| Free Residual Chlorine (mg/L) | 0.2 – 0.5 | 0.35 | Pass |
| Total Coliforms (CFU/100mL) | 0 | 0 | Pass |
| E. coli (CFU/100mL) | 0 | 0 | Pass |
| Hardness (mg/L) | ≤ 500 | 120 | Pass |
| Iron (mg/L) | ≤ 0.3 | 0.05 | Pass |
| Fluoride (mg/L) | ≤ 1.5 | 0.6 | Pass |