LWSC – Limuru Water and Sewerage Company Limited
+254 725 054 212 | info@limuruwater.go.ke | M-PESA Paybill: 895900 · USSD: *873*054#
Limuru Water & Sewerage Co. Ltd

Comprehensive Water & Sanitation Services

Eight integrated services covering every aspect of water supply, sewerage and customer care across Limuru and Lari sub-counties.

Apply for Connection Talk to us
8Service Streams
17 hrsDaily Supply
96.99%Drinking Water Quality

Eight Core Services

Each designed around a specific customer need and delivered to WASREB-regulated standards.

01

Water Supply

Reliable piped water to homes & businesses

17 hrs

Average daily supply

Treated piped water sourced from Bathi Dam, Tigoni Dam and groundwater boreholes. Distributed across Limuru and Lari sub-counties to domestic, commercial, institutional and industrial customers.

80.75% area coverage
Daily quality testing
100% metering
96.99% DWQ score
02

New Connections

Domestic, commercial & institutional

7 days

Standard turnaround

Apply, pay and get connected in 7 working days. Our team handles site survey, meter installation and commissioning end-to-end.

Online application
Site survey included
Class C meter
Receipted payment
Apply now →
03

Bill Payment

M-PESA · USSD · PostBank · Branch

895900

M-PESA Paybill

Pay anywhere, anytime — no smartphone required. Use Paybill 895900, USSD *873*054# or any PostBank branch.

Real-time receipt
No smartphone needed
24/7 service
Balance enquiry
Billing details →
04

Sewerage Services

Safe collection & treatment

9.5%

Coverage (expansion ongoing)

Sewerage services are available within Limuru Town. We collect, treat and safely discharge wastewater while expanding the network to Lari and outlying areas.

Sewer connections
Blockage clearance
Effluent monitoring
Exhauster services
Learn more →
05

Meter Services

Testing, calibration, replacement

100%

Customer metering

Operating a Class-C accuracy meter testing bench. Request meter testing, replacement or recalibration. Self-reading via USSD also available.

ISO-grade testing rig
Free replacement on fault
SMS self-reading
Tamper-detect
Meter info →
06

Customer Care

Walk-in · Call · WhatsApp · USSD

4 offices

Limuru · Bathi · Uplands · Thigio

Four conveniently-located branches and multiple digital channels to reach our team — quickly and on the platform you prefer.

Walk-in service
WhatsApp chat
Helpline
USSD
Customer care →
07

Bulk Water Supply

Construction · Events · Industrial

10m³+

Per delivery

Bowser deliveries for construction sites, events and emergency supply. Booking can be done at any branch or via the helpline.

Same-day delivery
Quality-tested water
Receipted
Volume discounts
Request bowser →
08

Water Quality Testing

Daily testing & certification

96.99%

DWQ compliance

In-house laboratory tests treated water daily for physical, chemical and microbiological parameters per WHO and KEBS KS 459 standards.

Microbiological testing
Free residual chlorine
pH & turbidity
Public reporting
Quality data →

How to Get a New Connection

From application to commissioning in as little as 7 working days.

1

Apply

Submit application at any branch or online

2

Site Survey

Our technical team visits the property

3

Quotation

Receive itemised quote within 48 hrs

4

Pay

Settle via M-PESA, USSD or branch

5

Install

Pipe-laying & meter installation

6

Connect

Account opened & service active

Need a service we haven't listed?

Talk to our customer service team — we'll find the right answer for your situation, fast.

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