New Connection Application

Connection Application Form

Complete the fields below. This demo page does not send data to a server—the alert simulates acknowledgement only.

What happens to the details you provide? When LWSC runs a live form, your information is used only to register and process your connection: contacting you about documents and inspection, preparing a site quotation, and opening your account if you proceed. It is handled under LWSC records and data-protection rules—not sold or used for unrelated marketing. You can always apply in person at a branch with the same documents.

Applicant Details

Full name *

National ID *

Phone *

Property Details

Sub-county *

Ward *

Plot/Property reference *

Connection type *

Sewer connection?

Additional notes

By submitting, you consent to LWSC using your details to process this connection request and to contact you about it.

Required Documents

✓Copy of National ID / Passport
✓KRA PIN certificate
✓Title deed or rent agreement
✓Site sketch with neighbours
✓2 passport-size photos

Indicative charges

Connection fee: KES 2,500 per new connection. Account deposit (meter provision) varies by consumer category—see table. LWSC facilitates the meter; pipework and materials are quoted after site survey.

The Kenya Gazette, 19 March 2026 · Account deposit (KSh)

Category	KSh
Domestic	2,500
Retail shop — below 10 m³	3,000
Retail shop — 10 m³ and above	4,000
Bar / restaurant — below 15 m³	3,500
Bar / restaurant — 15 m³ and above	6,000
Hotel Class A or B — below 150 m³	12,000
Hotel Class A or B — 150 m³ and above	15,000
Hotel Class C or D — below 150 m³	18,000
Hotel Class C or D — 150 m³ and above	20,000
Hospital / health centre — below 150 m³	12,000
Hospital / health centre — 150 m³ and above	20,000
School / institution — below 200 m³	10,000
School / institution — 200 m³ and above	20,000
Minor construction — above 200 m³	15,000
Major construction — above 300 m³	50,000
Light industry — below 200 m³	30,000
Medium industry — 200–300 m³	50,000
Heavy industry — above 300 m³	100,000
Water kiosk	5,000

Your formal quotation after inspection prevails if amounts differ. Other statutory charges may apply.

Timeline

Day 1: Submit application + documents
Day 2-3: Site survey by technical team
Day 4: Receive itemised quotation
Day 5: Customer pays connection fees
Day 6-7: Pipework + meter installation
Day 7: Service activated ✓

New Water Connection

Connection Application Form

Applicant Details

Property Details